"The key to CRM success is basing technology decisions on a careful definition of the business requirements -- the business need, pain or problem -- and the functionality required to solve that problem."
  Jill Dyche, Author of 'The CRM Handbook’

 

Professional Peer Review Services

Our service packages can provide Vendors, Publishers and Societies with professional, skilled, and responsive administrative support that is geographically independent, continuous, and reliable.

With our in-depth knowledge of the world of Online Scientific Scholarly Peer Review and Publishing, we can provide your Company with high quality, prompt and accurate service that is adaptable to varied work flows, models and patterns. Our experienced support team pays great attention to clients’ training, support and guidance on all levels.

PLANet Systems Group™ also provides its own complete office infrastructure to clients: hardware, software, recruitment and training services, to lower the cost of overall service-related expenditures, allowing clients to pursue easy and cost-effective implementation of new services, with minimum efforts.

Our services are proven to be reliable, scalable and can be quickly deployed on either a temporary or permanent basis. 

Professional Editorial Support

Professional Editorial Support is a ready-made service package designed to provide dedicated professional assistance with the daily procedural technical and administrative tasks involved in peer review process that accompany an editor role.

Editors can focus their efforts and attention on the publishing of high-quality papers thus advancing the science without being hindered by obstacles of ever-changing modern technologies. Read more

Professional Experience

PLANet Systems Group™ has been involved in Online Scientific Scholarly Peer Review and Publishing from its very beginnings. During the early nineties, Dean E. Bedford, the principal founder of PSG, was one of the pioneers of the online peer-review technology.

In 2004, our first professional peer review support team  has been initiated in our office in Novi Sad, Serbia with two full-time employees as Tier One case support for European based end-users. Over the past few years our professional peer review support team has grown to 10 members with collective 48 years of online scientific peer review support knowledge performed on all levels.

As of the fall 2008, another five-member European Support Team has been established to provide professional editorial office support for a growing list of online scientific journals.